See how Clari5 is helping a leading bank fight fraud and money laundering while using the same real-time, cross channel intelligence for cross-sell/upsell as well.
One in every 2500 calls to an IVR is fraudulent. With advancements in AI and ML, IVR systems can be made to deliver a richer and more secure customer-centric experience.
AI is changing the fundamental building blocks of the modern economy. Read our perspective on the epochal systemic shift from intelligence to wisdom.
When your customers are sitting down across the desk, that’s the time to build relationships. You’ll never have them so close so willingly, so make the most of the opportunity.