Ensuring customer trust is critical for Challenger Banks, and it hinges on going beyond merely implementing an affordable fraud system or upgrading the existing fraud detection system. If customers have to stay thrilled about exceptionally superior services, then it is imperative to achieve the right balance between delight and trust. To be as fraud risk secure as any other bank and by having innovative new-age financial crime risk management approaches, Challenger Banks can successfully scale and conquer the ultimate peak (of trust).
