Senior Presales Consultant

Job Summary

As a Senior Presales Consultant, you will be a pivotal force in shaping our sales success, acting as a trusted advisor to prospective clients. Leveraging your deep expertise in banking solutions, you will strategically convey the compelling value of CustomerXPs’ products, deliver impactful and customized presentations, and play a crucial role in driving deal closures and business growth.

Key Responsibilities:

1. Technical Expertise:
   • Develop a deep understanding of our solutions and how they meet the needs of financial institutions.
   • Stay updated with the latest trends and developments in the banking industry.
2. Sales Support:
   • Collaborate with the sales team to understand customer requirements and develop tailored solutions.
   • Deliver compelling product demonstrations and presentations to prospective clients.
   • Address questions and objections raised by potential customers.
3. Solution Development:
   • Design and create customized demonstrations and proofs of concept, on need basis that showcase the value of our solutions.
   • Assist in developing proposals and RFP responses with a focus on technical accuracy and relevance.
4. Client Engagement:
   • Build strong relationships with key stakeholders in client organizations.
   • Conduct needs assessments and gather detailed requirements to ensure our solutions align with customer objectives.
   • Provide ongoing solution consultation and support during the sales cycle.
5. Collaboration:
   • Work closely with product management and engineering teams to communicate customer feedback and contribute to product enhancements.
   • Collaborate with marketing to create technical content, case studies, and whitepapers that highlight our solutions’ benefits.
6. Training and Mentoring:
   • Mentor and guide junior presales consultants, sharing best practices and knowledge.
   • Conduct internal training sessions to keep the sales team informed about product updates and industry trends.

Qualifications:

• Bachelor’s degree or a related field. Master’s degree preferred.
• 8-10 years of experience in a presales role/ Solution Consulting within the banking or financial technology sector.
• Extensive knowledge of banking solutions, including core banking systems is preferred
• Proven track record of successfully supporting sales teams and closing deals in a presales capacity.
• Excellent presentation and communication skills
• Strong problem-solving skills and the ability to think creatively to develop tailored solutions for clients.
• Experience with proposal writing, RFP responses, and creating technical documentation.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Willingness to travel as needed to meet with clients and support sales activities.
• Fraud Management/AML domain experience preferred

Take the lead in transforming the financial industry by driving the adoption of cutting-edge fraud prevention solutions. Join us as a Senior Presales Consultant and be a key player in shaping the future of Fintech