In a landmark achievement, Punjab National Bank (PNB) has become the first bank in India to go live with Clari5’s NCRP Integration Solution, setting a new standard in fraud prevention and complaint management. This state-of-the-art solution, built in alignment with the I4C National Cybercrime Reporting Portal (NCRP), enables automated, real-time, and end-to-end processing of complaints across all retail banking channels, marking a transformative leap for the Indian banking sector.
Key Highlights
A Milestone in Fraud Prevention
Clari5’s innovative integration solution is not just a tool but a game-changer in fraud management, empowering banks to act quickly, efficiently, and securely. PNB’s implementation of this solution is a testament to its commitment to innovation and customer security.
Rivi Varghese, CEO of Clari5, commented:
“We are truly honored to partner with PNB in achieving this groundbreaking milestone. This first-of-its-kind integration sets a benchmark for the entire banking industry, and it wouldn’t have been possible without PNB’s visionary leadership and unwavering commitment to innovation and customer security. We also extend our heartfelt thanks to I4C for their guidance and collaboration in shaping a solution that aligns with their vision for secure, real-time complaint handling. Together, we are paving the way for a safer and more secure financial ecosystem in India.”
Transforming Fraud Management for the Future
As the first movers in this space, Clari5 is proud to lead the way in delivering advanced fraud management solutions that align with I4C’s vision of a secure financial ecosystem. The success of this implementation at PNB lays a strong foundation for expanding this transformative technology across other banks in India.
For more information about the Clari5 NCRP Integration Solution or to explore how it can be deployed at your bank, please contact us at connect@customerxps.com. Together, let’s set new standards in fraud prevention.