Author: Clari5

Bangalore-based start up CustomerXPs™ has developed RICE (real-time intelligent conversation engine), a customer experience management software.

As entrepreneurship gains pace across the country, supported by greater risk capital and a new class of angel investors , more employees of technology majors are leaving their cushy jobs to launch their own ventures…[Read More]

More and more IT managers are choosing to work in smaller firms in order to learn and grow in a better way. A big picture focus, process understanding, adoption and refinement and networking are sufficient for one to successfully manage

Unlike in the past, India’s current crop of software products companies targets the domestic market first

CustomerXPs™ Software, a technology product company, has raised its first round of funding to expand global sales, marketing and delivery teams and for research and development. The five-year-old firm has raised $4 million from a…[Read More]

Having built the banking automation software and deployed it globally, the group saw a yawning gap in the way bankers deal with their customers. To be precise, technology they had built was not actually helping leverage the relationship.

By combining artificial intelligence, real-time perspectives and the traditional mechanism of running models on large databases and doing this in-memory, it’s possible to do things like real-time fraud analytics or qualify customers…[Read More]

Rivi Varghese, Founder & CEO, CustomerXPs™ Software Pvt. Ltd., said,Social media, in the context of banking, is much more than just marketing. For example, if a bank is able to glean that a customer is on vacation from social media,…[Read More]

I realised that banking customers wanted human touch as the transaction-oriented approach of banking software left a huge disconnect. I had also noticed through my personal experience that individual attention was lacking and that…[Read More]