De-risking Onboarding with Cross-channel, Real-time Customer Due Diligence
In a fiercely competitive environment, banks have been striving to generate more revenues while trying to increase customer stickiness and curtail customer attrition. The scenario has compelled the need for a holistic approach for creating strong customer-centricity – the key aim of great Customer Lifecycle Management (CLM). Read the prequel of the 2-part blog on how banks can enhance their CLM by first de-risking the onboarding process.
